✦ Delivery Information

Shipping Policy

AfriCraft ships authentic African crafts worldwide. Here's everything you need to know about delivery times, costs, and how we get your order to you safely.

Free Shipping on Orders Over $100

Free standard shipping applies to most destinations worldwide on orders over $100.

Order Processing

Once your order is placed and payment is confirmed, the artisan is notified immediately. Orders are processed as follows:

In-stock items

Dispatched within 1–3 business days

Custom/commissioned

5–21 days (depends on complexity)

Order confirmation

Immediate email on payment

Shipping notification

Email with tracking when dispatched

Shipping Zones & Rates

DestinationEstimated TimeStarting CostCourier
Nigeria2–5 business daysFrom $3.99GIG Logistics / DHL
West Africa (Ghana, Senegal, Côte d'Ivoire, etc.)5–10 business daysFrom $12.99DHL / FedEx
East Africa (Kenya, Tanzania, Ethiopia, etc.)5–10 business daysFrom $14.99DHL / FedEx
North Africa (Morocco, Egypt, Tunisia, etc.)5–10 business daysFrom $13.99DHL / FedEx
South Africa7–12 business daysFrom $15.99DHL
United Kingdom7–14 business daysFrom $18.99DHL / Royal Mail
Europe7–14 business daysFrom $19.99DHL
USA & Canada10–18 business daysFrom $22.99DHL / USPS
Middle East7–14 business daysFrom $20.99DHL
Asia Pacific12–21 business daysFrom $24.99DHL
Rest of World14–21 business daysFrom $24.99DHL

* Exact shipping costs are calculated at checkout based on weight, dimensions, and destination. Rates shown are starting prices. Free shipping applies automatically for qualifying orders.

Packaging & Care

We take packaging seriously. Authentic African crafts are often fragile and irreplaceable — we ensure they arrive in perfect condition.

  • Fragile items (ceramics, sculptures, glass beadwork) are individually bubble-wrapped and packed in rigid boxes
  • Textiles are folded carefully and wrapped in acid-free tissue paper
  • All packages include a cultural story card about the artisan and the piece
  • AfriCraft branding is discreet on outer packaging for gift orders
  • Eco-friendly packaging materials are used wherever possible

Important Information

Customs & Import Duties: International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the buyer's responsibility and are not included in our prices or shipping fees. We recommend checking your country's import regulations before ordering.

Tracking: All international orders include tracking. You'll receive your tracking number by email once your order is dispatched. Tracking updates may take 24–48 hours to appear after dispatch.

Lost or Delayed Packages: If your package has not arrived within the estimated delivery window, contact us. We will investigate with the courier and, where necessary, arrange a replacement or refund.

Address Accuracy: Please ensure your shipping address is correct at checkout. AfriCraft cannot be held responsible for orders delivered to incorrect addresses provided by the buyer.

Shipping Questions?

We're happy to help with any shipping enquiry before or after your order.

Last updated: May 2026 · AfriCraft Commerce Technologies Ltd (RC: 9453883)

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